FAQ

Q: Where can I purchase tickets?
A: Tickets can be purchased online on the Ticketing page. If you need assistance purchasing a ticket, please contact Customer Service.

Q: What is included with each ticket price?
A: General Admission Ticket includes entry into the event at 7 pm.
Included in the price are food samples from top local restaurants, liquor and beer samples, and full access to Artopia which includes a fashion showcase, art exhibits, live entertainment, and more.

VIP tickets include early entry into Artopia at 6 pm, complimentary sponsor bar, access to the Cuban Art in the 20th Century exhibit in Fewell Gallery, exclusive restaurant sampling from top restaurants not available in General Admission, access to VIP lounge and exclusive DJ, and full access to Artopia which includes a fashion showcase, art exhibits, live entertainment, and more.

Q: Can a minor attend the event if accompanied by a parent or guardian?
A: No. No one under the age of 21 will be admitted into the event. All guests must have a valid I.D. to show at the door.

Q: Can I get a refund for my ticket(s)?
A: No. Refunds will not be issued.

Q: Can I buy tickets at the door?
A: This event will most likely sell out in advance, so waiting to purchase your ticket at the door is not advised; however, door-pricing is $30 for GA and $50 for VIP.

Q: Where is the event taking place?
A: The event will be at the Coral Gables Museum, 285 Aragon Ave., Coral Gables, FL 33134. Please refer to the Map Page for additional directions.

Q: What are the MasterMind Awards?
A: The MasterMind Awards recognize exceptional Miami talent within the arts, film, dance and fashion elements. Winning local artists who show promise in the arts community will be given $1,000 grants.

Q: I’m having trouble purchasing tickets online. What do I do?
A: Please call customer support at 877.987.6487.

Q: I purchased tickets a while ago, but now I can’t find my confirmation email/tickets. What do I do?
A: You can log back into TicketFly to reprint your tickets, or you can contact Customer Support: 877.987.6487 or by visiting their support page.

Q: What is the attire?
A: Dress to impress! Artopia is an art/ fashion/ culture event so the attire ranges from Dressy Casual to Cocktail Chic.

Q: Is this a rain or shine event?
A: Yes, this event will go on rain or shine.

Q: Can I bring my dog/pet?
A: Sorry. While we are animal lovers, we cannot have pets at this event. Pets will not be allowed on the property.